Shipping

*All purchases made after December 20th will be fulfilled when we return to the studio January 3rd, 2023. We'll be sure to notify you when your order is en route to you!

Grey Matter is made in Canada and ships from Montréal, Québec.


USA + CANADA SHIP TIMES
We ship via the most cost effective method (unless you specify Express). In general orders orders ship ground via CanadaPost/USPS or DHL and should arrive within 2-5 business days. For international order inquiries please email.


TRACKING
You will receive a confirmation email when your order is received, and a shipment confirmation with tracking once your order has been processed. Orders will dispatch in 1-3 business days. If we receive your order on a weekend or holiday, it will be processed the next business day. 
 

RETURNS, EXCHANGE or DAMAGE
All sales are final. If goods are damaged upon arrival please email us at info@concreteconcrete.com 


DUTIES + CUSTOMS
Concrete Concrete is not responsible from any duties and taxes that may incur from the country of import.


SHIPPING COST

CANADA
Canadian orders ship CanadaPost and should arrive within 3-5 business days.

Up to 5.0lb

$19.00 USD ${hideWhenUSD('(approx. '+money(1900)+')')}

5.01 - 16lb

$29.00 USD ${hideWhenUSD('(approx. '+money(2900)+')')}

16.01 - 34lb

$49.00 USD ${hideWhenUSD('(approx. '+money(4900)+')')}

34.01 - 60lb

$75.00 USD ${hideWhenUSD('(approx. '+money(7500)+')')}

60.01lb - 100lb

$129.00 USD ${hideWhenUSD('(approx. '+money(12900)+')')}

U.S.A.
US orders ship via DHL Express and should arrive within 2-5 business days. 
(
Due to the customs process delivery times are estimates and may take longer than stated).

Up to 5.0lb

$19.00 USD

5.01 - 16lb

$29.00 USD

16.01 - 34lb

$49.00 USD

34.01 - 60lb

$75.00 USD

60.01lb - 100lb

$129.00 USD